Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. About Bombardier Bombardier is a global leader in aviation, creating innovative and game-changing planes. These include the expansion of Bombardier’s service centre network in Berlin, Miami, Biggin Hill, London, Singapore and the new service centre to be built in Melbourne, Australia new Line Maintenance Stations (LMS) at strategic locations in the U.S, Europe as well as new products and services for customers, including the next steps in Bombardier’s digital transformation.
#Bombardier parts series#
This announcement is the latest in a series aimed at enhancing Bombardier’s worldwide customer service network and increasing its infrastructure footprint by 50%. Bombardier continues to reinforce its ongoing commitment to providing its customers with the most comprehensive onsite, mobile and aircraft-on-ground resolution services in the industry. The cross-functional CRC teams at Bombardier are also empowered with state-of-the art tools and technology and are backed by Bombardier’s aircraft engineering expertise.
These high-quality repair solutions are available at one single point of contact through Bombardier’s Customer Response Centre (CRC) at +1-86 (North America) and +1-51 (outside of North America). Additionally, customers can count on Bombardier for support of structural repairs for its leading family of Learjet, Challenger and Global aircraft. Bombardier’s Mobile Response Team boasts world-class AOG coverage with 30 mobile response team trucks worldwide. The enhanced parts delivery service is one of many solutions available to customers in need of immediate assistance. Customers who buy parts from Bombardier can continue to benefit from a two-year parts warranty guarantee and price matching. Shipping more than 350,000 parts annually with an impressive network-wide parts availability rate of 96%, Bombardier’s sophisticated inventory management system maximizes parts availability, shipping and tracking 24/7. Bombardier customers can fly with confidence knowing that they have the backing of one of the industry’s most expansive parts distribution networks with parts facilities located across North America, Europe, Asia, and the Middle East. “We are delighted to further enhance our portfolio of solutions, and we are proud to add this offering to the ways in which we can be there for our customers when and where they need us.” “We are very excited to provide global logistics support to Bombardier’s enhanced parts delivery solutions for their customers and are proud of our long-standing strategic collaboration of over 15 years,” said Robert Broderick, Executive Vice President, Sterling Global Aviation Logistics. “Our customers deserve fast and effortless AOG resolution and our collaboration with Sterling, an industry leader in providing AOG Logistics around the globe, allows us to quickly and efficiently deliver the parts our customers need,” said Andy Nureddin, Vice President, Customer Support, Bombardier. The collaboration provides Bombardier with access to a network of aircraft, based across five continents, with which to deliver a wide variety of parts to customers quickly and efficiently in the event of an aircraft on ground (AOG) situation. Montreal, – Bombardier today announced its collaboration with Sterling Global Aviation Logistics, a global leader in aviation transportation and logistics to enhance worldwide dispatch of parts for its customers.
0 kommentar(er)
